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This page explains how to use the Order Processing → Order Picking submodule to pick and fulfill customer orders. Pick/pack teams use this interface to see which orders are ready to pull, monitor progress, and handle different types of orders.
The order picking interface provides a prioritized view of orders ready for fulfillment, with color-coded status indicators to help selectors efficiently manage their picking workflow.
For detailed interface information and field definitions, see the Order Picking Reference.
When to Use Order Picking
Various warehouse and shipping roles use this interface throughout their operations:
- Pick/Pack Teams: Primary users who pull orders from inventory and prepare them for shipment.
- Warehouse Selectors: Responsible for efficiently picking orders based on priority and location.
- Shipping Staff: Review picked orders and coordinate with carriers for delivery.
- Sales Staff: Monitor picking progress for their customer orders and handle special requests.
- Supervisors: Oversee picking operations and address issues that require attention.
Accurate order picking ensures timely fulfillment, proper inventory tracking, and customer satisfaction.
Pick Small Package Delivery (SPD)
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Go to Shipping → SPD.
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Click
Pick Order.
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Select your selling channel, a red bubble with a number shows how many orders are ready to pick.
Step 2: Select Orders to Pick
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The Order Picking interface will display a list of orders ready for fulfillment. Each order includes:
- Item count: The total number of items that need to be picked.
- Information for estimated shipping box: The quantity and part number are shown in parentheses. This information helps determine the box size based on the order’s cubic volume.
- Status indicator: A colored tab showing the current status of the order:
- Green: The order is new and has not be started.
- Blue: The order has already been started by someone else.
- Pink: The order is a rush order.
- Dark grey: The order is being picked by someone else.
- Information icon: Click to see order information.
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Click the toggle buttons to select the order(s) you want to pick. You can select multiple orders to pick in a single batch.
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Click
Start Picking to begin the picking process. After clicking, your printer will print a barcode label for each order.
Step 3: Picking the Order
Before you begin, use the image below to familiarize yourself with the elements on the screen.
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Begin picking your order by scanning the order barcode.
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After scanning, the order number will highlight in blue to confirm it has been recognized.
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Next, scan the product barcode for the item you are picking.
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Continue scanning the order and product barcodes until all items have been picked.
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For detailed interface information on each interface button, see the Order Picking Reference.
Pick DASH LTL Orders
Step 1: Access DASH LTL Order Picking
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Go to Shipping → Selector.
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Click
Pick Order to pick.
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Select
DASH LTL Picking to see a listing of Order numbers.
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Click on an
Order # to open the Pick Order page.
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Click
Review Order Info Before Picking Order
- Pay attention to any special instructions or requirements.
- Note any special handling requirements.
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Click
Confirm Order Info Reviewed after reviewing all requirements.
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Click
Pick Order to being the picking process.
Step 3: Picking the Order
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In the Choose Stating Pallet pop-up, click
Confirm.
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Begin picking your order by scanning the
Part Location. For detailed interface information on each interface button, see the Order Picking Reference.
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Enter the
Qty Picked and # Cartons manually, or click the Quick Pick button to autofill with the required quantities.
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Click
Pick to record the pick for this part number, or click Cancel to discard changes.
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Once the line is picked, it will turn green indicating completion.
Step 4: Complete Picking
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After all items are picked, the
Stop button changes to a Order Complete. Click it to complete the pallet.
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A confirmation window will appear.
- Select
Mark Pallet Complete.
- Click
Confirm Pallet to complete the order.
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You’ll be prompted to enter remarks:
- Click
YES, mark order complete to finish the order.
- Click
NO, close window to return to the picking screen.