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Overview

This page explains how to use the Order Processing → Order Picking submodule to pick and fulfill customer orders. Pick/pack teams use this interface to see which orders are ready to pull, monitor progress, and handle different types of orders. The order picking interface provides a prioritized view of orders ready for fulfillment, with color-coded status indicators to help selectors efficiently manage their picking workflow. For detailed interface information and field definitions, see the Order Picking Reference.

When to Use Order Picking

Various warehouse and shipping roles use this interface throughout their operations:
  • Pick/Pack Teams: Primary users who pull orders from inventory and prepare them for shipment.
  • Warehouse Selectors: Responsible for efficiently picking orders based on priority and location.
  • Shipping Staff: Review picked orders and coordinate with carriers for delivery.
  • Sales Staff: Monitor picking progress for their customer orders and handle special requests.
  • Supervisors: Oversee picking operations and address issues that require attention.
Accurate order picking ensures timely fulfillment, proper inventory tracking, and customer satisfaction.

Pick Small Package Delivery (SPD)

  1. Go to Shipping → SPD. Screenshot 2025-12-03 at 11.13.20 AM.png
  2. Click Pick Order.
  3. Select your selling channel, a red bubble with a number shows how many orders are ready to pick. Screenshot 2025-12-03 at 11.13.04 AM.png

Step 2: Select Orders to Pick

Screenshot 2025-12-03 at 11.14.03 AM.png
  1. The Order Picking interface will display a list of orders ready for fulfillment. Each order includes:
    • Item count: The total number of items that need to be picked.
    • Information for estimated shipping box: The quantity and part number are shown in parentheses. This information helps determine the box size based on the order’s cubic volume.
    • Status indicator: A colored tab showing the current status of the order:
      • Green: The order is new and has not be started.
      • Blue: The order has already been started by someone else.
      • Pink: The order is a rush order.
      • Dark grey: The order is being picked by someone else.
    • Information icon: Click to see order information.
  2. Click the toggle buttons to select the order(s) you want to pick. You can select multiple orders to pick in a single batch. Screenshot 2025-12-03 at 11.21.43 AM.png
  3. Click Start Picking to begin the picking process. After clicking, your printer will print a barcode label for each order.

Step 3: Picking the Order

Before you begin, use the image below to familiarize yourself with the elements on the screen. DevDocs DecoArt screenshots.png
  1. Begin picking your order by scanning the order barcode.
  2. After scanning, the order number will highlight in blue to confirm it has been recognized. user_cropped_screenshot.jpeg
  3. Next, scan the product barcode for the item you are picking. user_cropped_screenshot (1).jpeg
  4. Continue scanning the order and product barcodes until all items have been picked.
  5. For detailed interface information on each interface button, see the Order Picking Reference.

Pick DASH LTL Orders

Step 1: Access DASH LTL Order Picking

  1. Go to Shipping → Selector.
  2. Click Pick Order to pick.
  3. Select DASH LTL Picking to see a listing of Order numbers. Screenshot 2025-12-03 at 11.13.04 AM.png
  4. Click on an Order # to open the Pick Order page. image.png

Step 2: Review Order Information

image.png
  1. Click Review Order Info Before Picking Order image.png
    • Pay attention to any special instructions or requirements.
    • Note any special handling requirements.
  2. Click Confirm Order Info Reviewed after reviewing all requirements.
  3. Click Pick Order to being the picking process.

Step 3: Picking the Order

  1. In the Choose Stating Pallet pop-up, click Confirm. Screenshot 2025-12-04 at 10.27.05 AM.png
  2. Begin picking your order by scanning the Part Location. For detailed interface information on each interface button, see the Order Picking Reference. Screenshot 2025-12-04 at 10.31.18 AM.png
  3. Enter the Qty Picked and # Cartons manually, or click the Quick Pick button to autofill with the required quantities. Screenshot 2025-12-04 at 10.35.11 AM.png
  4. Click Pick to record the pick for this part number, or click Cancel to discard changes.
  5. Once the line is picked, it will turn green indicating completion. Screenshot 2025-12-04 at 10.44.42 AM.png

Step 4: Complete Picking

  1. After all items are picked, the Stop button changes to a Order Complete. Click it to complete the pallet.
  2. A confirmation window will appear. Screenshot 2025-12-04 at 11.06.36 AM.png
    1. Select Mark Pallet Complete.
    2. Click Confirm Pallet to complete the order.
  3. You’ll be prompted to enter remarks:
    1. Click YES, mark order complete to finish the order.
    2. Click NO, close window to return to the picking screen.