Order Picking Submodule

​

Overview

This page explains how to use the Order Processing → Order Picking submodule to pick and fulfill customer orders. Pick/pack teams use this interface to see which orders are ready to pull, monitor progress, and handle different types of orders. The order picking interface provides a prioritized view of orders ready for fulfillment, with color-coded status indicators to help selectors efficiently manage their picking workflow. For detailed interface information and field definitions, see the Order Picking Reference.

​

When to Use Order Picking

Various warehouse and shipping roles use this interface throughout their operations:

• Pick/Pack Teams: Primary users who pull orders from inventory and prepare them for shipment.
• Warehouse Selectors: Responsible for efficiently picking orders based on priority and location.
• Shipping Staff: Review picked orders and coordinate with carriers for delivery.
• Sales Staff: Monitor picking progress for their customer orders and handle special requests.
• Supervisors: Oversee picking operations and address issues that require attention.

Accurate order picking ensures timely fulfillment, proper inventory tracking, and customer satisfaction.

​

Pick Small Package Delivery (SPD)

1. Go to Shipping → SPD.
2. Click Pick Order.
3. Select your selling channel, a red bubble with a number shows how many orders are ready to pick.
   When a channel’s open orders span more than one brand, the button also shows an order count for each brand. A top-level product class counts as a brand when it has a Brand Color set in the Manage Product Classes submodule. Orders with parts from multiple brands are counted once under a “Mixed” chip. Orders with no brand-classed parts (raw material orders, for example) are not chipped, so the chips can total less than the red bubble.

​

Step 2: Select Orders to Pick

1. The Order Picking interface will display a list of orders ready for fulfillment. Each order includes:
   • Item count: The total number of items that need to be picked.
   • Information for estimated shipping box: The quantity and part number are shown in parentheses. This information helps determine the box size based on the order’s cubic volume.
   • Status indicator: A colored tab showing the current status of the order:
     • Green: The order is new and has not be started.
     • Blue: The order has already been started by someone else.
     • Pink: The order is a rush order.
     • Dark grey: The order is being picked by someone else.
   • Information icon: Click to see order information.
   • Brand: When a channel’s orders span more than one brand, each order also shows its brand with the brand color.
2. Click the toggle buttons to select the order(s) you want to pick. You can select multiple orders to pick in a single batch.
3. Click Start Picking to begin the picking process. After clicking, your printer will print a barcode label for each order.

​

Step 3: Picking the Order

Before you begin, use the image below to familiarize yourself with the elements on the screen.

1. Begin picking your order by scanning the order barcode.
2. After scanning, the order number will highlight in blue to confirm it has been recognized.
3. Next, scan the product barcode for the item you are picking.
4. Read the pick instruction on the order card before scanning the product. DASH shows whether the next accepted product scan will pick a case or an each:
   • Pick CASE: scan the product once for one full case.
   • Pick CASE, then EACH: scan the product once for the case quantity, then scan the remaining eaches one at a time.
   • Pick EACH: scan each individual unit.
   For example, order DA119238 included DA241-3, which required one case scan and then four each scans. The next line, DAO94-3, required one each scan, and DA174-3 required four each scans.
5. Continue scanning the order and product barcodes until all items have been picked. The page will advance to the next part after the required case or each scans are complete.
6. For detailed interface information on each interface button, see the Order Picking Reference.

​

Pick-to-Store Orders

Pick-to-Store orders ship to one customer distribution center but are packed per store, so DASH tracks picks and boxes for each store separately. Open them from Shipping → Selector by clicking Pick-to-Store Order, then choose the order to see its store list.

​

Selecting Stores

1. Review the order info, then tap the stores you want to pick. You can pick one store at a time or select up to 10 stores to pick together as a batch.
2. Click Pick Store (or Pick Stores for a batch). DASH re-checks every store in your selection against the live store list before it asks you to confirm:
   • A store that is already closed is removed from the selection.
   • A store that another selector currently has open is removed from the selection. DASH tells you which stores were removed and why, and the confirm dialog only lists the stores you can actually pick.
   
3. Confirm the selection to start picking. A store already in progress under your own badge shows as In Progress (yours) and can be selected on its own or together with other stores, so a second tablet can pick up part of a batch. If a store in your selection is already in progress under your own badge, the confirm dialog turns into a red Resume pick already in progress warning: you are resuming a pick that was started earlier, possibly on another tablet, and scans from every tablet count toward the same store and box. Read it before choosing Yes, resume. If another selector opens one of your stores between the confirm dialog and the start, DASH starts the batch with the stores it could claim and tells you which ones were left out and who has them.

​

When a Store Selection Is Refused

If every store in your selection is open for someone else, DASH shows who has each store and lists any stores from your selection that still have items left to pick, with the item count. Use that list to go back into the stores that still need work rather than assuming they are complete.

​

Scanning Past a Store’s Quantity

DASH counts every scan against the store’s ordered quantity in the database, not against what the tablet last showed. If a scan would take an item past what the store ordered, for example when the same store is open on two tablets or a scan is repeated, DASH refuses it with an Already Picked - Scan Not Counted warning in the middle of the screen that blocks the page until you acknowledge it, then refreshes the screen to the real count. Do not put another case in the box or start another box when you see it. No extra cases are recorded.

​

If Your Pick Was Closed in the Background

If a pick you are working on was closed while you were scanning, DASH reopens it automatically on your next scan and shows a Pick Reopened notice, so the scan still counts against the right store. If another selector took the store over in the meantime, DASH ends your pick on it, tells you who has it, and returns you to the store list.

​

Pick DASH LTL Orders

​

Step 1: Access DASH LTL Order Picking

1. Go to Shipping → Selector.
2. Click Pick Order to pick.
3. Select DASH LTL Picking to see a listing of Order numbers.
4. Click on an Order # to open the Pick Order page.

​

Step 2: Review Order Information

1. Click Review Order Info Before Picking Order
   • Pay attention to any special instructions or requirements.
   • Note any special handling requirements.
2. Click Confirm Order Info Reviewed after reviewing all requirements.
3. Click Pick Order to being the picking process.

​

Step 3: Picking the Order

1. In the Choose Stating Pallet pop-up, click Confirm.
2. Begin picking your order by scanning the Part Location. For detailed interface information on each interface button, see the Order Picking Reference.
3. Enter the Qty Picked and # Cartons manually, or click the Quick Pick button to autofill with the required quantities.
4. Click Pick to record the pick for this part number, or click Cancel to discard changes.
5. Once the line is picked, it will turn green indicating completion.

​

Step 4: Complete Picking

1. After all items are picked, the Stop button changes to a Order Complete. Click it to complete the pallet.
2. A confirmation window will appear.
   1. Select Mark Pallet Complete.
   2. Click Confirm Pallet to complete the order.
3. You’ll be prompted to enter remarks:
   1. Click YES, mark order complete to finish the order.
   2. Click NO, close window to return to the picking screen.